At LUNIQ, we believe that shopping for premium activewear should be effortless, convenient, and enjoyable. Enjoy FREE shipping on every order across the UAE, with no minimum purchase required and no additional delivery charges.
We are committed to ensuring your favorite LUNIQ pieces reach you safely, efficiently, and in excellent condition.
DELIVERY TIME
Every LUNIQ order is carefully prepared and handled to provide a smooth shopping experience from checkout to delivery.
- Estimated Delivery: 2–3 business days across the UAE.
- Order Processing: Orders are prepared and dispatched as quickly as possible.
- Delivery Updates: Customers will receive relevant updates regarding their order and delivery status.
Please note that delivery times may vary during public holidays, promotional periods, high order volumes, or circumstances beyond our control.
RETURNS & EXCHANGES
At LUNIQ, your comfort, confidence, and satisfaction are our priorities. We want you to feel completely confident when choosing your activewear.
We accept returns and exchanges for eligible products within 14 days of delivery, subject to the following conditions:
- Items must be unused, unworn, and unwashed.
- Products must be returned in their original condition, with all tags and labels attached.
- Items must be free from stains, odors, damage, or signs of use.
- Original packaging must be maintained whenever possible.
- Proof of purchase or an order confirmation may be required.
All returned products are subject to inspection and approval before an exchange or refund is processed.
NON-RETURNABLE ITEMS
For hygiene and safety reasons, certain products, including underwear, socks, and water bottles, are not eligible for returns or exchanges unless they arrive defective, damaged, or incorrectly supplied.
DAMAGED OR INCORRECT ITEMS
We take great care in preparing every LUNIQ order. However, if you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible.
Our team will carefully review your request and provide an appropriate solution, including a replacement, exchange, or refund where applicable.
REFUNDS
Once your returned item has been received and inspected, you will be notified of the approval status.
Approved refunds will be processed through the applicable payment method. The time required for the refund to appear may vary depending on your bank or payment provider.
NEED ASSISTANCE?
Our customer support team is available to assist you with shipping inquiries, sizing concerns, returns, exchanges, and any questions regarding your order.
At LUNIQ, we are dedicated to delivering more than premium activewear. We aim to provide a seamless shopping experience built around quality, comfort, confidence, and customer satisfaction.
